General Rules

CPU: higher CPU efficiency help increasing data processing speed

RAM: Larger RAM allows you: a) Scan more points. b) Process larger data.


Desktop Scanner

For the desktop scanner, the minimum requirement is Intel 3th Generation i5 CPU and at least 8G of RAM with 64bit Windows system

We also provide a beta version of macOS software for the desktop scanner which compatible with the latest OS version. Mac PC with a USB port should be able to run the scanner.

For a better scan experience, please follow the attached recommended PC configuration.




Handheld Scanner

For the handheld scanner, one important notice for PC configuration is that the graphic card has to be Nvidia card since certain function from Nvidia is needed for scanning. GTX series card is the best for scanning while Quadro series CAD card also works but you need a more expensive model comparing to the GTX series to get a good scan experience.

The following are the required and recommended PC configuration for a handheld scanner.


Recommended PC Model

Dell G3 laptops, Core i7-9750H, NVIDIA GeForce RTX 2060 6GB GDDR6, 2x8GB, DDR4, 2666MHz

Asus ZenBook Flip, Core i7, Nvidia MX250 with 2Gb memory, solid state hard rive, 16gb ram

Lenovo Y520 15IKBM i7-7700hq, 16GB, gtx1060

Acer Predator PH317 i7, GTX1060, 16G RAM

MSI – GS63VR 7RF stealth pro RAM 32G

Alien ALW15M-R2726R

ASUS ROG STRIX 15.6-inch.