EinScan EinScan

Our Support. At your Convenience.

Shining 3D is committed to bring to the market the latest high-tech solutions with the best quality, value and performance. Our products are built to perform with reliability, and within tolerance, during their lifespan.

Shining 3D is focused on providing competitive plans tailored to accommodate your needs.

Enjoy SHINING 3D Premium Warranty Program

With this front-of-the-queue and straight-to-the-experts customer service plan, Shining 3D provides you peace of mind and faster solutions, allowing you to get the best from your new device.

It is available for models of EinScan Pro 2X 2020, EinScan Pro HD, EinScan H, and EinScan HX sold on or after Jan 1st, 2021.

Available as an upgrade of the Standard Warranty at point of sales, or before standard warranty expired.

+ Priority Service

+ Free shipping (excluding re-export/re-import duties or custom fees)

+ Priority phone support in your language (English/German/Spanish)

+ Loaner when repairing is more than 7 days.

+ 5% discount on accessories not included in the initial purchase

+ valid for 2 years from the purchase date. Can be renewed before the original warranty expires

Warranty Plan Options at a Glance

* Embedded software update refers to the scanning software and thus excludes standalone software licenses like Solid Edge, Geomagic Essentials, or similar.

** Shipping cost excludes custom brokerage fees, duties, taxes, and VAT.

Note:

1. Misuse, abuse, wear and tear, environmental or natural disasters, and other unwarranted damages are not covered by any warranty plan.

2. Standard warranty is available for EinScan SE, EinScan SP, EinScan Pro 2X 2020, EinScan Pro HD, EinScan H, and EinScan HX sold on or after Jan 1st, 2021.

3. EinScan Pro 2X 2020, EinScan Pro HD, EinScan H, and EinScan HX devices purchased on or after Jan 1st, 2021 can be upgraded to SHINING 3D premium Warranty.

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